Shipping Policy
Kyoraa Shipping Policy
At Kyoraa, we are dedicated to providing a smooth and efficient shopping experience. We strive to deliver your order in a timely manner while ensuring the highest level of service. Please read through our shipping policy for important details about shipping times, costs, and procedures.
Order Processing Time
- All orders are processed within 1-3 business days.
- Orders placed on weekends or public holidays will be processed the next business day.
- During peak periods such as sales, holidays, or promotions, processing times may be extended. We will notify you of any delays.
Shipping Time
- For deliveries outside Gujarat: We use a Parcel Facility to deliver your order. The typical delivery time is 5-7 business days, depending on the destination and courier availability.
- Delivery times for orders within Gujarat may vary based on the location and courier service used.
Shipping Costs
- Shipping costs are calculated based on the weight and size of the order, as well as the delivery location.
- You can view the shipping cost for your order at checkout before confirming your purchase.
- Free Shipping: We offer free shipping on select orders. Please check the terms during checkout.
Undeliverable Packages
- If your package is returned to us due to an incorrect address or failure to pick up, you will be responsible for the reshipping costs.
- Please ensure that all address information is correct at the time of checkout to avoid delays or returned packages.
Lost or Stolen Packages
- Kyoraa is not responsible for packages that are lost or stolen after they have been marked as delivered by the courier service.
- If your package is marked as delivered but you have not received it, please reach out to the shipping provider directly for further assistance.
- We recommend that you track your package and ensure that it is delivered to a secure location.
Shipping Provider
- We partner with trusted courier services to ensure that your order is delivered safely and efficiently. Our shipping providers include well-known names in the logistics industry to guarantee timely deliveries.
Order Tracking
- Once your order has been dispatched, you will receive an email containing tracking information so you can follow the status of your shipment.
- If you encounter any issues with tracking, please contact us for assistance.
Contact Us
If you have any questions or concerns about our shipping policy or your order, please don’t hesitate to contact us:
- Email: kyoraaindia@gmail.com
- We are happy to assist you and ensure a smooth shopping experience.